Mobile Analytics Vendors Rising Despite Technical Hurdles

March 18, 2009 by: admin
Growing enterprise demand to measure mobile-based web traffic and video usage has spawned a promising new set of tools and methods which nonetheless remain fairly immature, according to new research by independent analyst firm, CMS Watch.

Traditional web analytics firms can typically analyze video starts, but cannot perform more advanced tracking — such as capturing pauses, stops, rewinds, and duration of view — without a significant amount of invasive coding within the videos themselves. New vendors, including Visible Measures and GlanceGuide, have developed systems to capture these events at the video player.

New analytics vendors focused on mobile metrics include AdMob, Amethon, Bango, and Mobilytics. However, established vendors such as Omniture, Coremetrics, and WebTrends all jumped into the mobile fray in the past year.

These suppliers can provide useful reports such as percentage of mobile visitors by screen size, handset manufacturer, and browser type.

However, like video, mobile metrics remains a very young and inexact practice. The biggest challenges revolve around data collection, since JavaScript and cookies (used heavily to measure web traffic today) are not accepted by a high percentage of existing phones.

Mobile device header data can provide useful information, but will vary according to manufacturer, device, carrier, personal preferences, and national regulations. “In particular, ‘unique’ visitor behavior remains an uncertain exercise,” notes Kemelor.

The Web Analytics Report 2009 is available for purchase online from CMS Watch (http://www.cmswatch.com/Analytics/). Next week, CMS Watch will debut a four-hour online certificate course in Web Analytics Technology, including a section on mobile and video tracking.

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